Privacy Policy

Last Updated: 26th October 2023

The Worthy Wax Company Limited (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By accessing our website or using our services, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information, including but not limited to:

• Personal Information:
• Name
• Contact information (e.g., email address, phone number)
• Billing and shipping address
• Payment information
• Account login credentials

Non-Personal Information:

• Browsing and clickstream data
• Device information (e.g., IP address, browser type, operating system)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

To Provide and Maintain Services:

• Process and fulfil orders
• Communicate with you about your orders and inquiries
• Send order confirmations and updates
• Provide customer support

Marketing and Promotions:

• Send marketing and promotional materials, if you opt in
• Personalise and tailor our marketing efforts

Analytics and Improvements:

• Analyse and improve our website and services
• Monitor website usage and performance
• Develop new products and services

Legal and Safety:

• Comply with legal obligations and requests
• Protect the security and integrity of our services

Information Sharing

We may share your information with third parties for specific purposes, including:

Service Providers:

• Partners, vendors, and contractors who assist in delivering our services

Legal Compliance:

• To comply with legal obligations, government requests, or as necessary to protect our rights

Business Transactions:

• In connection with the sale, merger, or acquisition of all or part of our company

Your Choices

You have several choices regarding your personal information:

Access and Update:

• You can access and update your personal information through your account settings

Marketing Communications:

• You can opt in or out of receiving marketing and promotional communications

Cookies:

• You can manage cookie settings through your browser

Security

We take security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage method can be guaranteed as 100% secure.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from children under 13.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the website or other means.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• The Worthy Wax Company Limited, Studio 4C, 4th Floor Siemens House, Carliol Square, Newcastle upon Tyne, NE1 6UF

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.